California Consumer Privacy Act Notice
View our California Consumer Privacy Act Notice.
Federal Financial Privacy Notice
View our Federal Financial Privacy Notice that discloses how we collect, share, and protect your personal information.
Information We Collect
The Site does not collect personally identifiable information about you unless you expressly provide such information, such as your name, phone number, physical address, and email address, to us on a voluntary basis, for example, when submitting a request for a callback or a complaint. We may also add the information you expressly provide to our databases or contact lists. We use such personally identifiable information to send you the information you request, to respond to your inquiries and comments, and, from time to time, to send you information regarding events and developments that we think may be of interest to you.
If you decide at any time that you no longer wish to receive information from us, please see “Contact Us” below. On rare occasions, we may send important administrative information regarding the Site or services to users using their email addresses; because such information may be important to your use of the Site, it may not be possible to “opt-out” of receiving such emails.
Non-personally Identifiable Information
We also automatically collect non-personally identifiable information through cookies and log files when you access the Site. Such information includes, without limitation, the following: your internet service provider, the IP address of the computer you are using, the type of browser software and operating system that you use, the date and time you access the Site, your length of stay on the Site, the pages that you visit on the Site, the Web site address, if any, from which you linked directly to the Site, the Web site address, if any, to which you travel from the Site, and other similar traffic information. We may aggregate your information with similar data collected from other users to help us improve our Site and the services we provide through our Site. We do not use such data in any way to create or maintain a personal profile of you or to collect personally identifiable information from you.
Our Use of Information We Collect
Our Use of Information We Collect
We take the privacy and security of your information seriously at American Pacific Mortgage. We use the information we collect to provide, maintain, improve, and protect our website, products, and services.
Providing Services
We generally do not disclose personally identifiable information collected through the Site to unaffiliated third parties without your consent. However, we may share information with our employees, contractors, agents, mortgage professionals, trusted service providers, and designees as necessary to provide services, process or service your request, maintain our systems, process transactions, communicate with you, and support our business operations.
Communications
If you submit information through our website, we may communicate with you through email, telephone, SMS/text messaging, automated calling systems, or AI-assisted communication tools, consistent with the consent you provide.
Analytics and Advertising
We may share limited information with analytics providers, advertising partners, and vendors that help us measure website performance, understand visitor behavior, improve our website, deliver relevant advertising, measure advertising effectiveness, and provide marketing services, all in accordance with applicable privacy laws and this Privacy Policy.
Third-party vendors may use cookies, pixels, web beacons, and similar technologies to collect or receive information from our website and elsewhere on the Internet to provide analytics, measurement services, personalized advertising, and remarketing.
You can opt out of certain interest-based advertising by visiting www.aboutads.info/choices.
Legal Compliance
We may disclose personal information when we believe disclosure is necessary to:
- Comply with applicable laws, regulations, legal process, or governmental requests;
- Prevent, investigate, detect, or prosecute fraud, criminal activity, or attacks on the technical integrity or security of our Site or network; or
- Protect the rights, property, or safety of American Pacific Mortgage, our employees, our customers, Site users, or the public.
Please also review our Federal Financial Privacy Notice for additional information regarding how we collect, share, and protect your personal information.
Business Transfers
We reserve the right to transfer information we collect in connection with a merger, acquisition, financing, reorganization, sale of assets, or other business transaction involving all or a portion of our business.
Sale of Personal Information
We do not sell your personal information. We do not sell your personal information to third parties for their marketing purposes.
Security
APM employs industry-standard security measures designed to protect against the loss, misuse, or alteration of personally identifiable information under our control. Unfortunately, no security system, or system of transmitting data over the Internet, can be guaranteed to be 100% secure. Therefore, while we employ industry-standard security measures to protect your personally identifiable information, we cannot guarantee the security of our servers, the means by which information is transmitted between your computer and our servers, or any information provided to us or to any third party through or in connection with the site.
Links to Other Web Sites
The Site may contain links to Web sites owned by third parties. If you link to any such Web site, any information you disclose on that site is not subject to this Privacy Policy. You should consult the privacy policies of each Web site you visit. We are not responsible for the privacy practices of others. Any Site link to a Web site owned by a third party does not constitute an endorsement, approval, association, sponsorship, or affiliation with the linked site unless specifically stated.
Children Under 13
The Site is not directed to children under thirteen years of age, and we do not knowingly collect personally identifiable information from such children. If you are younger than thirteen, please do not provide any personally identifiable information while using the Site.
Changes to Privacy Policy
We reserve the right to update, revise or otherwise change this Privacy Policy at any time and any changes to the Privacy Policy will be effective upon posting. Your use of the Site constitutes your acceptance of the currently posted Privacy Policy, and you should therefore review this Privacy Policy regularly to ensure that you are aware of its terms.
Contact Us; Opt-Out
We do not share text messaging originator opt-in data and consent for marketing purposes. However, we may provide contact information to non-affiliated third parties with your explicit consent to do so. If you would like to update or otherwise change the personally identifiable information you have provided to us, or if you no longer wish to receive materials from us or want your personally identifiable information removed from our databases, please contact us at compliance@apmortgage.com.
Alternatively, if and when you receive materials from us by email or SMS, you may make use of the “opt-out” provision in such email and SMS to let us know that you no longer wish to receive such materials from us. If you require assistance, respond to our SMS with "HELP". To cease receiving messages, text "STOP." You can also text "START" to resume receiving text messages from APM. If you have any questions about this Privacy Policy or our collection and use of your personally identifiable information, please contact us at compliance@apmortgage.com.
